Privacy Policy of pjpk

🛡️Introduction LEGAL

pjpk operates as Bangladesh's trusted online casino and sports betting platform, accessible at https://pjpk.ws. We understand that when you use our services, you entrust us with personal information, and we take that responsibility seriously. This Privacy Policy outlines exactly what data we collect, why we collect it, how it is used, and the rights you hold over your own information.

By accessing or using the pjpk platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms described here, please discontinue use of the site. This policy applies to all users of pjpk, including registered members, visitors, and any individual who interacts with our services through any device or network in Bangladesh or abroad.

We review and update this Privacy Policy periodically to reflect changes in our practices, legal obligations, or operational requirements. The most current version will always be published on this page with the effective date displayed at the top.

📋Information We Collect

We collect several categories of information to provide, improve, and secure our services. The types of personal data pjpk may gather include:

• Identity information: full name, date of birth, gender, and a government-issued ID document (such as a National ID card) for account verification and KYC compliance.
• Contact information: email address, mobile phone number, and residential address in Bangladesh (city, district, postal code).
• Financial information: deposit and withdrawal transaction records, payment method identifiers (e.g., bKash or Nagad account references), and transaction amounts in BDT.
• Account and gaming data: username, login history, session times, betting history, game preferences, bonus usage, and responsible gaming settings you configure.
• Technical data: IP address, device type and model, operating system, browser type and version, referring URLs, and page interaction data collected automatically when you access pjpk.
• Communications data: records of your interactions with our customer support team, including support tickets, live chat transcripts, and email correspondence.

⚙️How We Use Your Information

pjpk processes the personal data we collect solely for legitimate, specified purposes. We do not sell your data to third parties. The main purposes for which we use your information include:

• Account creation, identity verification, and KYC compliance to ensure each registered user is a real and eligible person aged 21 or above.
• Processing deposits, withdrawals, and financial transactions via bKash, Nagad, Rocket, Upay, and other supported BDT payment channels.
• Delivering and personalising the gaming experience, including cricket betting, live casino, slots, crash games, and other pjpk services.
• Sending service notifications, account security alerts, promotional offers, and responsible gaming reminders by email or SMS, where you have opted in.
• Detecting, preventing, and investigating fraud, money laundering, underage gambling, and other prohibited activities on the platform.
• Improving site performance, fixing technical issues, conducting internal analytics, and enhancing the overall quality of pjpk products and features.

🤝Data Sharing and Disclosure

pjpk does not sell, rent, or trade your personal data with unaffiliated third parties for marketing purposes. We may share limited information only under the following conditions:

• Service providers and technology partners who assist pjpk in operating the platform — such as payment processors, cloud hosting providers, fraud detection vendors, and KYC service partners. These parties are bound by strict confidentiality agreements and are permitted to use your data only to perform services on our behalf.
• Regulatory and law enforcement authorities when pjpk is required to disclose information under applicable laws or in response to a valid legal request, court order, or government inquiry.
• A successor entity in the event of a merger, acquisition, or sale of assets, in which case users will be notified of the change and their continued rights under any revised policy.

In all cases, pjpk applies the principle of data minimisation — sharing only what is strictly necessary for the stated purpose, and no more.

🍪Cookies and Tracking Technologies

pjpk uses cookies and similar tracking technologies to enhance your browsing experience, keep your session active, remember your language and display preferences, and gather anonymised analytics on how users interact with the site. Cookies are small text files stored locally on your device by your browser.

We use essential session cookies (required for the platform to function), preference cookies (to remember your settings), and analytics cookies (to improve site quality). You may control cookie acceptance through your browser settings. Blocking essential cookies may affect the functionality of pjpk services, including your ability to log in or complete transactions.

💳Payment Data and Financial Security

All financial transactions on pjpk — including deposits and withdrawals via bKash, Nagad, Rocket, and Upay — are processed through encrypted and secure payment channels. pjpk does not store full payment credentials such as complete mobile wallet PINs or bank account passwords. Transaction records are retained only as long as necessary for legal, financial audit, and dispute resolution purposes.

We strongly encourage users to keep their pjpk account credentials private and not share login details with any third party. If you suspect unauthorised access to your account, contact our support team immediately at [email protected].

🗂️Data Retention

pjpk retains your personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable law. For active account holders, data is maintained throughout the duration of the account relationship. After an account is closed, we retain necessary records for a minimum period as required for legal compliance, financial recordkeeping, and fraud prevention.

Personal data that is no longer needed is securely deleted or anonymised so it can no longer be attributed to any specific individual. Where anonymisation is not technically feasible, data is pseudonymised and access is strictly restricted.

⚖️Your Rights Over Your Data

pjpk respects your rights in relation to your personal data. As a user of our platform, you are entitled to exercise the following rights by contacting us at [email protected]:

• Right of access: you may request a copy of the personal data pjpk holds about you, along with details of how it is processed.
• Right to rectification: if any personal information we hold is inaccurate or incomplete, you have the right to have it corrected.
• Right to erasure: in certain circumstances you may request that we delete your personal data, subject to any legal retention obligations we must comply with.
• Right to restrict processing: you may ask us to limit how we use your data in specific scenarios, for instance if you contest the accuracy of the data or object to a particular use.
• Right to withdraw consent: where you have provided consent for any specific processing activity (such as receiving promotional communications), you may withdraw that consent at any time.

We will respond to all valid data rights requests within a reasonable timeframe. We may need to verify your identity before processing certain requests to protect against unauthorised access.

🔒Data Security

pjpk implements industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, firewalls, intrusion detection systems, and strict internal access controls.

Our security practices are regularly reviewed and updated. Staff with access to personal data are trained on data protection obligations and bound by confidentiality duties. While no system can guarantee absolute security, pjpk takes every reasonable precaution to safeguard your information.

🔞Age Restriction — 21+ Only

pjpk is strictly an adults-only platform. You must be 21 years of age or older to register an account, place bets, or participate in any real-money gaming activity on our site. We do not knowingly collect personal data from individuals under the age of 21. If we discover that a user has provided false information regarding their age, the account will be suspended immediately and all relevant data will be reviewed and handled in accordance with applicable law.

Parents and guardians are reminded to make use of parental control software to prevent minors from accessing gambling websites. If you believe a minor has registered on pjpk, please notify us immediately at [email protected] so we can take swift action.

📝Changes to This Privacy Policy

pjpk reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered users by email or by displaying a prominent notice on the platform. The updated policy will take effect from the date it is published on this page.

We encourage you to review this Privacy Policy periodically to stay informed about how pjpk protects your information. Your continued use of the platform after any changes constitutes acceptance of the revised policy.

📧Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way pjpk handles your personal data, our team is ready to assist you. We aim to respond to all privacy-related enquiries within 5 business days.

You can reach us by email at: [email protected]